New eBay's policy on external links
The new external links policy states that no external links are allowed in eBay listings (there are some exceptions
but a 3rd party site like ours isn't one of them).
For our galleries this means that "free" galleries will be marked as incompatible with the new
policy, because free galleries display a thumbnail which needs to be clicked to see the full
image (and this is an external link).
The only way to stay compliant is to use the "all images large" gallery template - this template
displays large images directly in the body of a listing and doesn't need to use any (external) links.
The bad news is that this template is available only in the premium (paid) version of our service
(the free version was ad-sponsored - without external links we're unable to display any ads)
If you want to convert an existing gallery to a compatible one - set its Template to "all images large"
and click the "Save" button.
You may also want to consider clearing the Watermark field (also recently banned on eBay)
and the Width field (this will make the images adapt to the size of the screen - important on mobile devices).
Then you can grab the new HTML code and paste it in your listing.
How to use the provided HTML code?
Copy our HTML code (it appears in the top-left corner of the screen when you select some gallery).
Go to eBay and create your listing. In the description field you need to switch to the HTML editor:
Now paste our HTML code into listing description.
You may now switch back to the standard editor. In this mode you should see your photo gallery.
How do I rotate or delete some image within a gallery?
First, click the 'Eye' icon to enter your gallery. Then click 'Switch to edit mode' button.
In this mode you can select the images you want to manipulate and perform the desired actions.
The order of images can be changed by dragging them and then dropping in desired locations.
Note that rotating is immediate, but the other actions require you to click the "Save" button. Only then are the changes actually preserved.
Can I recover a deleted/expired gallery?
Yes, when a gallery is deleted (and also when it expires
) it is basically moved to the Trash folder where it's kept for about one month. During that time it's inaccessible to viewers.
All you have to do to recover/undelete such a gallery is to move it from the Trash folder to any other folder. You can also select it and click the "Undelete" button. In that case it's moved to the "My Galleries" folder.
When you however delete a gallery which already is in the Trash folder it'll be removed permanently.
How do I move a gallery to another folder?
Use drag & drop
drag a gallery with your mouse (press left mouse button over the image), move it over onto the destination folder (keeping the
button pressed all the time) and drop it (release mouse button).
How long are my images/galleries kept?
Unused galleries expire after 4 months. If your gallery is being visited from time to
time (for example you use it in some auction), it will never expire and will never be deleted.
Even if galleries are not visited and are about to expire they can still be extended at any time.
It just requires your manual intervention which boils down to selecting the galleries you want to
extend and clicking a button. When you do that the corresponding expiration period is reset.
How to extend expiration of galleries?
On the picture below the first arrow shows how many galleries are about to expire.
If you click the number shown by the arrow, the expiring galleries will be shown in the main window.
You can then decide if you want to extend some (or all) of them.
To extend some of them just select the galleries you want to extend and click "extend expiration".
If you want to extend all expiring galleries, click "invert selection" which will select all
galleries, and then click "extend expiration".
How to purchase a premium account?
You can have a premium account for 1 month for free
and we strongly encourage you to take this opportunity.
This way you'll be able to check if the premium features suit your needs without paying for anything.
To activate the free trial period, all you need to do, is to press a button.
In order to get a premium account (either for free or not) follow these steps:
log in to JPEGbay.com
click the "Settings" link in the top-right corner of the screen
select the "Payments" tab
here you can either activate the free 1 month trial period by clicking the "Activate trial" button or choose for how long to purchase a premium account and pay for it.
Note that our payments are non-recurring i.e. if you don't want to prolong your premium subscription you don't have to do anything.
Just don't pay and the premium subscription will expire when it's supposed to.
Why are my images blurry or small?
This happens when you embed large
images in your listing body without having a premium account
It'll never happen if you use HTML codes provided by JPEGbay.com.
If it already happened to you, you can either re-edit your auction description, remove the references to large images and paste a HTML code copied from JPEGbay.com
OR you can activate the trial period so that your images won't be blurry for one month (until the trial period expires).